Ciitto Servo - Key Account Selling & Visit Training
Ciitto Servo - Key Account Selling & Visit Training
To strengthen customer engagement and professional sales capabilities, Ciitto Servo recently held an in-house training session focused on key account selling and visit techniques.
Designed for our sales team, the workshop covered core topics such as building long-term client relationships, uncovering customer needs, structuring solution proposals, and negotiation strategies. The program combined theory, real case studies and role-play exercises to ensure practical skill uptake.
Key Topics Covered
Client relationship building & trust management
Needs discovery and consultative questioning
Solution presentation and value articulation
On-site visit planning and professional etiquette
Negotiation tactics and closing techniques
Interactive role plays and group exercises.
Live case reviews from recent major accounts.
Hands-on guidance for pre-visit preparation and follow-up routines.
Certificates of completion awarded to participants.
What This Means for Our Clients
What This Means for Our Clients
With improved visit planning and consultative selling skills, our sales team is better equipped to understand client pain points, tailor solutions, and deliver a more transparent, reliable partnership experience. Clients can expect more focused discovery meetings and faster, more suitable proposals.
Want to Connect?
If you are an existing or prospective client and would like a professional on-site visit or tailored solution discussion, please contact our sales team to schedule a meeting.
Senior Sales Coach - expertise in key account management
Sales team members across regional and international accounts, product specialists and technical support engineers.
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